What should I do for meals during the period when BBQ is not possible?There is a kitchen in the room, so some customers cook pots and other dishes, and some customers use nearby restaurants.
*BBQ is prohibited …Continue reading
Can I use a credit card for payment?Yes.You can pay by cash, credit card, or various QR code payments.
Is it easy to BBQPlease be assured that our staff will do everything from setting to lighting.
Also, it takes about 45 minutes from igniting the charcoal to …Continue reading
Can I do BBQ even if it is raining?Yes.There is a roof between the terrace of the guest room and a part of the BBQ space, so it is possible even in the rain.
*Please understan…Continue reading
Can I bring in BBQ equipment?BBQ equipment (including BBQ stoves, iron plates, nets, Dutch ovens, smokers, and shichirin).Please use the paid rental set.
The paid rental…Continue reading
How long can I have BBQ?BBQ is available from 3pm to 9pm.The final start will be 6:00 pm, so please check in by then if you wish to use it.In addition, please finis…Continue reading
Can I have BBQ all year round?No.BBQ period is from March to November.Please understand that it is prohibited from December to February.
How many people can stay?Currently, we have set a limit on the number of people to avoid crowding.
2LDK rooms can accommodate up to 4 people including children, and …Continue reading
What should I bring when doing BBQ?We do not have any ingredients or drinks, so please purchase at a nearby supermarket.(Salt, pepper, sugar, soy sauce, salad oil*Each small a…Continue reading
Is it possible to do fireworks in the summer?Fireworks and bonfires are prohibited in and around Shore of Lake KawaguchiThank you for your cooperation.
Is there a pick-up service if I go by public transport?We do not have shuttle service.
If you are traveling by public transport, please contact us in advance so that we can provide you with detai…Continue reading
What is the check-in / check-out time?Check-in is from 3pm to 10pm.We will manage the air conditioning according to the arrival time, so please contact us in advance if you check…Continue reading
Do you have pajamas?Pajamas are not available, so please bring them with you.
Yukata (adults only / first wear: ¥ 200) is rented at the front desk.
From what time do you enter the large public bath (open-air bath)?*Currently, the large communal bath is closed to prevent infection with Novel Coronavirus
Can I use a hot plate indoors?Since all rooms are equipped with fire alarms, smoke-generating materials (hot plates, smokers, takoyaki machines, etc.) cannot be used indo…Continue reading
Is it okay to use normal tires when driving in winter?In winter (December to March), there is a possibility of snow and freezing of the road, so it is recommended to bring winter tire equipment …Continue reading
Do you have a meal?No.No food or drinks are available.Please purchase at a nearby supermarket or convenience store.
Can I smoke indoors?All rooms are non-smoking.An ashtray is installed on the terrace of each cottage, so please use that.
Can I stay with my pet?I am sorry.We do not accept pets.
What should I do with garbage?Garbage will be processed at this facility, but we ask for your cooperation in separating the garbage.
*Details will be provided at check-in…Continue reading
How much does an infant or elementary school student charge?At this facility, infants and elementary school students are charged the same as adults regardless of age.Please make a reservation for the …Continue reading
Do you have bath towels?Yes.We will prepare for the number of people who made a reservation in the room free of charge.There is a charge for additional requests.(20…Continue reading
Reservation / Inquiry
*We do not accept reservations by email.